I go to use my AA Card when buying petrol at BP and discover AA Rewards no longer exist. AA Rewards (which was simple to understand) has been replaced by AA Smartfuel (which is incomprehensible – to my way of doing things). What has been an enjoyable squirrelling away of points (since 1989) to pay my annual AA membership has been whisked away without so much as a by your leave. Sure I got the glossy AA Smartfuel guff and the new bright yellow membership card in the mail but it didn’t sink in.
OK here we go; AA issued a press release on 11 October 2011. Stink.
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